Jocelle Amor Silva | Logistics VA

What I take off your plate

Each task below, and what it means for your day.

Track and trace

You know where each load is and what needs attention, without checking in yourself.

Training

ETA monitoring

Delays are flagged early, so receivers and customers hear from you first.

Training

TMS and tracker updates

Load details stay accurate and current in your tracker and TMS.

Training

Load documentation

BOLs, PODs, and rate confirmations stay organized, so billing isn't held up.

Training

Billing and PO support

Invoices and purchase orders are checked and tracked, so payments don't slip.

Work experience

Carrier and vendor follow-up

One person keeps replies and open items moving, so you don't chase them.

Work experience and training

How I keep logistics work organized

The simple workflow I follow in my demo workbook.

Check the dashboard

See open exceptions, missing documents, and unpaid invoices.

Open the source tab

Review the load in Track and Trace, Documents, or Billing.

Verify the details

Confirm location, ETA, documents, and charges before acting.

Update and communicate

Record the update and notify the right contact.

Follow up

Track open items until they are closed.

When I use AI tools to draft an update, I check every detail before anything is sent or recorded.

Demo projects

Practice workflows I built with simulated data to show how I work. They are not client projects.

Track and Trace Dashboard

Load status, driver location, ETA, last update, exceptions, and next action.

Load Documentation Control

BOL, rate confirmation, POD, and invoice status per load, with the next action.

Logistics Billing Tracker

Load rates tied to invoice status, payment status, and follow-up.

Exception and Communication Log

Shipment exceptions logged with the verified update, action taken, follow-up, and status. Includes sample delay and POD-request emails.

View demo workbook

Administrative discipline, applied to logistics.

Hi, I'm Jocelle. I've worked in administrative support, vendor billing, purchase order verification, payment monitoring, and supplier coordination, plus e-commerce VA work.

I completed dispatcher-focused training covering load boards, TMS fundamentals, GPS and track and trace, ETA monitoring, BOLs, PODs, rate confirmations, and carrier and shipper coordination. I'm new to freight, and I bring the same careful habits from billing to this work.

My goal is simple: be the dependable back-end support that keeps information accurate and operations moving. Operating on flexible Philippine hours to deliver full coverage during US business shifts.